A while back I posted some brief thoughts on why businesses need social media.

Since then, I’ve had the pleasure of being on a panel sharing my best tips on the subject to a seminar room full of local business owners who were eager to learn how to use services like Facebook, Twitter, and Yelp to increase their business and improve their customer relations in conventional and not-so-conventional ways!

We went ahead and decided to share the learnings from the event here. You can skip ahead to specific “chapters” of the event that most interest you. Hope you enjoy the material, and we’d love to hear your own tips for making the most of social media networks for business!

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